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Our Policy
PAYMENT POLICY:
Flexible rate, flexible minimum 7 nights and flexible minimum 14 nights: 100% of the amount of the accommodation will be paid at the time of check-in, before handing over the keys.
Non-refundable rate: 100% of the amount of the accommodation will be paid at the time of booking.
CANCELLATION POLICY:
Flexible rate, flexible minimum 7 nights, flexible minimum 14 nights: The client can cancel the booking free of charge up to 14 days before the arrival date. The client will have to pay 50% of the total price if he cancels during the 14 days before the arrival date. In case of no-show the client will have to pay the full price of the booking.
Non-refundable rate: The client will have to pay the total price of the booking if he cancels at any time.
DEPOSIT / SECURITY DEPOSIT
On arrival at the establishment, the client will have to pay a deposit as a guarantee of good use, conservation of the furniture, equipment and conditions of use and departure. The amount of the deposit will be 300 € will be retained on your credit card, which will be returned no later than 7 calendar days after the end of the client's stay, once it has been verified that no damage has been caused in the accommodation.
CHECK-IN / CHECK-OUT
The check-in or check-out time will be between 16.00 and 21.00 hours.
On the day of departure or check-out, you must leave the accommodation before 11:00 am. Late check-out can only be authorised in writing (via email, text message or whatsapp) and subject to availability.